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TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They review, analyze and report on quality discrepancies, investigate problems, execute quality audits, and develop disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met.
Responsibilities:
- Quality Key Contact for Customer – related to TRS (with alignment to CQE Auto / ICT)
- VoC @ TE
- Monitor and act on Customer Satisfaction (Champion actions within TE)
- Management of Customer Scorecards
- Management of quality performance (Count of claims, DPPM, Response time, etc)
- Warranty Management
- Lead periodical warranty settlements
- Lead / Champion warranty reduction programs (with all relevant functions and sites)
- Prepare, Facilitate TRS (TEC) & Customer Quality Meetings
- Evaluate and communicate Customer Specific Requirements
- Review and support negotiations of Quality Agreements
- Support relevant Engineering Changes and NPI projects
- Moderate/lead escalated issues
- (Optional/Imported sensors) Coordinate customer complains
- Manage containment actions at customer site
- Link customer and manufacturing plant within and outside the region
- Contribute to improvement of effectives of quality processes
What your background should look like:
- Minimum BSc in Engineering/Technical education (relevant work and sector experience can compensate for lack of formal education)
- Knowledge in Automotive core tools such as APQP, PPAP, FMEA, MSA, SPC, 8D, FTA, GD&T
- Certified Six Sigma Green or Black Belt
- IT skills (MS Office, MiniTab, Power BI etc.)
- Knowledge of IATF16949 and Customer Specific Requirements
- Fluent spoken and written English
- Eligible for visa applications
- Travel -10%-25% - domestic and international
- Self-reliant and able to take initiative
- Motivated to lead, develop and maintain efficient teams
- Result-orientated and focused towards defined goals
- Analytical, Structured and systematic working methods with an eye for details
- Manage several ongoing tasks and projects at the same time
- Strong interpersonal and communication skills
- Able to make sound judgments and decisions, both as an individual and as part of a team – and ensure. implementation and buy-in from team members
Competencies
ABOUT TE CONNECTIVITY
TE Connectivity is a global technology leader enabling a secure, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions have been proven in the most demanding environments, enabling advancements in transportation, industrial applications, medical technology, energy technology, data communications, and for the home. With approximately 85,000 employees, including more than 8,000 engineers, we work with customers in nearly 140 countries. TE ensures that EVERY CONNECTION COUNTS.
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package and 13th salary
- Performance-Based Bonus Plans
- Health Insurance
- Meal vouchers
- Gift vouchers for X-mas and Easter
- Transportation allowance
- Flexible working hours
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
